PRIVACY POLICY

NEXORNOVA STORE PRIVACY POLICY

Last Updated: December 1, 2025 03:13 PM

At Nexornova, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase from our store.

1. Information We Collect

To provide a seamless shopping experience, we collect the following types of information:

When you register on our site, place an order, subscribe to our newsletter, or contact customer support, we collect:

• Full Name
• Email Address
• Phone Number
• Shipping & Billing Address
• Order Details & Purchase History
• Feedback: Name, Email, Title, Message, Type of feedback

We may collect technical and behavioural data, including:

• Device type, browser version, and operating system IP address and approximate location (for fraud prevention) Website interactions (pages visited, time spent, click activity)

2. How We Use Your Information

We use your personal information for:

• Order Processing & Delivery: To ensure accurate shipping and fulfilment of orders.
• Customer Support & Inquiries: To respond to your queries and provide assistance.
• Marketing & Promotions: To send you needed, or new product , and updates (only if you opt-in).
• Website Improvement: To analyze trends and enhance user experience.
• Legal Compliance: To comply with applicable laws and prevent fraudulent activities.

3. Data Protection & Security

We take strict security measures to protect your personal data:

• Encryption: All data transfers are encrypted using SSL (Secure Socket Layer) technology.
• Secure Servers: Personal information is stored on protected servers with restricted access.
• Limited Access: Only authorized employees can access your information.

4. Sharing of Information

We don’t knowingly sell, trade, or rent your personal data to third parties. However, we may share your data in the following cases:

To fulfil orders and deliver products, we share necessary information (such as your name, address, and contact number) with Shipping & Logistics Partners.

We may disclose information if required by law, regulatory authorities, or court orders.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

How We Use Cookies

• Remembering user preferences and login sessions.
• Improving website speed and performance.
• You can disable cookies through your browser settings, but this may affect website functionality.

6. Data Retention & Deletion

We retain user data only for as long as necessary to fulfil orders, comply with legal obligations, or resolve disputes.

Users can request account deletion or data removal by contacting us at support@nexornova.com.

7. Your Rights & Choices

You have the right to:

• Delete your data: Request account or data deletion.
• Update your data: Request account or data update.
• To exercise these rights, email us at support@nexornova.com.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be reflected on this page, and users will be notified if necessary.

9. Contact Us

For any privacy-related inquiries, reach out to us at:

Email: support@nexornova.com

Postal Mail: Nexornova Technologies Private Limited, 33/C, First Floor, Thiruppathur New Road, Mathikonpalayam, Dharmapuri, Tamil Nadu, India - 636701.

By using our website and services, you agree to this Privacy Policy. If you do not agree, please refrain from using our platform.

Thank you for trusting Nexornova!