Last Updated: December 1, 2025 03:25 PM
Welcome to Nexornova Official Store. By accessing and using our website, you agree to comply with the terms and conditions outlined below. These terms govern all transactions made on our platform, including product purchases, payments, shipping, cancellations, and replacements.
YOUR USE OF THE SITE CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THE AGREEMENT. WE RESERVE THE RIGHT TO UPDATE OR MODIFY THIS AGREEMENT AT ANY TIME WITHOUT PRIOR NOTICE. FOR THIS REASON, WE ENCOURAGE YOU TO REVIEW THE AGREEMENT WHENEVER YOU USE ANY OF THE SITE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SITE.
GENERAL OVERVIEW
Nexornova operates as an e-commerce platform where customers can browse, order, and purchase products. Once an order is placed, customers will receive an order confirmation email along with an invoice for the purchased products. After payment is completed, the order will be shipped with a proper receipt. Our deliveries are handled by trusted and secure courier partners to ensure safe and timely arrival.
ORDER PROCESSING & CONFIRMATION
Once an order is successfully placed, a confirmation email will be sent to the email address. The invoice for the order will also be provided in the email. Customers must ensure that their contact details, shipping address, and order information are correct before confirming the order.
PAYMENT POLICY
Nexornova now supports secure online payments through our integrated payment gateway. All transactions must be completed using the available payment options provided at checkout, which may include UPI, debit/credit cards, net banking, and other gateway-supported digital payment methods.
Orders will be processed only after successful payment confirmation from the payment gateway. For any payment-related queries, contact us at support@nexornova.com
SHIPPING & DELIVERY
After receiving payment, Nexornova will initiate the shipment process for the ordered products. Products are shipped via trusted and safe courier services to ensure secure and efficient delivery. Customers will be notified with a shipment tracking number via email once the order has been dispatched. Estimated delivery time will depend on the shipping location and courier partner policies.
CANCELLATION POLICY
Customers can cancel an order before it is shipped. Once the order is moved to shipment, cancellation requests will not be accepted. If a customer must urgently cancel an order after shipment has started, they must email support@nexornova.com immediately with a valid reason for cancellation. However, cancellation approval will be at the company’s discretion.
RETURN & REPLACEMENT POLICY
Returns are strictly not accepted under any circumstances. Orders are only eligible for replacements in case of: Receiving the wrong product Damaged or defective products upon arrival Customers must report any issues within 48 hours of delivery by emailing support@nexornova.com with order details and proof of the issue (photos/videos). Replacement requests will be processed after verification, and Nexornova will arrange a replacement if found valid.
CUSTOMER RESPONSIBILITIES
Customers must provide accurate shipping details while placing an order. Customers must complete payments correctly and in full before shipment. Customers are responsible for checking product details and descriptions before making a purchase. Customers should not share confidential transaction details with unauthorized third parties.
LIMITATION OF LIBILITY
Nexornova is not responsible for delays caused by courier partners, natural disasters, or unforeseen circumstances. We do not take responsibility for incorrect shipping details provided by the customer. We are not liable for any losses incurred due to incorrect payment transactions performed by the customer.
CHANGES OF TERMS & CONDITIONS
Nexornova reserves the right to modify or update these terms at any time. Changes will be posted on this page, and customers are encouraged to review this section periodically. Continued use of our website after any changes implies acceptance of the revised terms.
CONTACT INFORMATION
For any inquiries regarding our terms and services, contact us at:
Email: support@nexornova.com
By using our website and purchasing from Nexornova, you agree to abide by these terms.
Thank you for shopping with Nexornova!